Looking for a reliable maid in Singapore? This guide covers everything from hiring processes to costs, agencies, legal rules, and tips for finding someone you can truly trust.
If you live in Singapore, chances are you’ve considered hiring a domestic helper at some point. Whether you’re juggling a full-time job, caring for kids or elderly parents, or just trying to manage daily household chaos getting a maid in Singapore can be a real lifesaver.
But here’s the thing: it’s not just about hiring help. It’s about finding someone you trust, who fits your household’s needs, and who stays long-term.
This guide breaks everything down clearly and practically so you don’t end up lost in agency jargon or overwhelmed by paperwork.
Who Typically Hires a Maid in Singapore?
Hiring a maid in Singapore is common among:
- Dual-income families with young kids
- Elderly couples needing extra support
- Expats adjusting to local lifestyles
- Families caring for disabled members
- Busy professionals needing home help
The key reasons? Convenience, caregiving, and a more balanced life.
Two Main Ways to Hire a Maid in Singapore
There are two primary routes to hire:
1. Through a Licensed Maid Agency
Most first-time employers go this route. It’s straightforward, regulated, and agencies handle most of the heavy lifting.
Pros:
- Pre-screened candidates
- Assistance with paperwork & MOM rules
- Replacement guarantees if things don’t work out
Cons:
- Agency fees (can range from SGD 500–2,500)
- Limited flexibility in interviewing multiple candidates
2. Direct Hire (Transfer or Overseas)
This option gives you more control but requires more effort and familiarity with regulations.
Transfer maids are already in Singapore and looking for a new employer.
Overseas hires are sourced from countries like the Philippines, Indonesia, Myanmar, etc.
Pros:
- Cost savings on agency fees (if done right)
- Often quicker with transfer maids
Cons:
- You manage all MOM applications and contracts
- Risk of paperwork mistakes or unsuitable matches
How Much Does It Cost to Hire a Maid in Singapore?
Here’s a rough breakdown of recurring and one-time costs:
Expense | Estimated Cost (SGD) |
Monthly salary | 600 – 850+ (varies by nationality & experience) |
Government levy | 60 (with concession) or 300 (standard) |
One-time agency fee | 500 – 2,500 |
Medical insurance | At least $15,000 coverage |
Security bond (refundable) | 5,000 (usually paid by agency) |
Food, accommodation, daily needs | Varies per household |
Legal Requirements for Hiring a Maid in Singapore
The Ministry of Manpower (MOM) has strict rules to protect both helpers and employers.
Here’s what you must do:
- Be at least 21 years old and financially capable
- Provide medical insurance and personal accident coverage
- Send your maid for a 6-monthly medical check-up
- Ensure they are not working for others or doing part-time jobs
- Complete the Employers’ Orientation Programme (first-time employers only)
How to Find a Trusted Maid (Step-by-Step)
Step 1: Know What You Need
Before you start interviewing, ask yourself:
- Do you need help with childcare, elderly care, or just household chores?
- Do you require someone who speaks English, Mandarin, or Malay?
- Can you provide a private room or shared space?
Being clear about expectations upfront will save time later.
Step 2: Choose the Right Hiring Channel
Decide if you’re going with:
- A MOM-licensed agency (check reviews on Trust.sg)
- A direct transfer helper (through friends or platforms like HelperChoice or Anisya)
Step 3: Shortlist Candidates
Ask about:
- Previous employer feedback
- Specific skills (cooking, caregiving, etc.)
- Reasons for leaving last job
- Language proficiency and attitude
Red flag: If they’ve switched multiple employers within short periods.
Step 4: Conduct Interviews
A good interview can reveal a lot. Ask situational questions like:
- “What would you do if my child had a fever while I’m out?”
- “How do you plan your day when managing both cleaning and cooking?”
Step 5: Set Clear Expectations
Discuss house rules, off days, phone usage, and salary openly. Put everything in writing and have mutual understanding from Day 1.
Step 6: Complete the Paperwork
Submit necessary applications via the MOM website, or have the agency manage it. Ensure you receive:
- Employment contract
- Work permit
- Medical check-up results
- Insurance documents
FAQs About Hiring a Maid in Singapore
Q: Can I hire a part-time maid instead?
Yes, but only Singaporeans or PRs. Foreign domestic workers cannot legally work part-time or for multiple employers.
Q: What if it doesn’t work out?
Most agencies offer a replacement period (2–6 months). If hired directly, you’ll need to terminate the work permit and handle repatriation (if applicable).
Q: What about rest days?
MOM mandates at least one rest day per month. It can be compensated if the helper agrees.
Building a Positive Employer-Maid Relationship
Trust is built over time, but here are a few tips:
- Respect their privacy and treat them as part of the household
- Offer feedback regularly, not just when mistakes happen
- Provide a safe and fair work environment
- Celebrate special occasions like birthdays or festivals
Final Thoughts
Hiring a maid in Singapore isn’t just a transaction. It’s a long-term relationship that involves trust, communication, and respect.
Whether you’re a first-time employer or replacing a long-time helper, taking the time to understand the process and choosing the right fit will pay off both for your peace of mind and the well-being of your home.