Shopping online for electronics is becoming increasingly popular in Pakistan. Consumers enjoy the convenience, competitive pricing, and wide selection that the internet provides. However, when purchasing high-value items such as air conditioners, LED TVs, refrigerators, and washing machines, buyers often wonder: What happens if the product stops working after delivery? The answer lies in how online electronic stores in Pakistan handle warranties.
In this article, we’ll explore how warranties work, what customers should expect, and how trusted stores like Jalal Electronics ensure customer satisfaction through reliable warranty policies.
Why Warranties Are Important for Online Electronics
Electronics are long-term investments. Whether you’re buying a new refrigerator, a smart TV, or an air cooler, you want to be protected in case of manufacturing faults or early breakdowns. That’s where warranties come in.
A good warranty:
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Builds trust between the seller and buyer
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Protects your money and product
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Ensures access to after-sales service
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Covers you in case of factory defects or malfunction
Top online electronic stores in Pakistan offer manufacturer-backed warranties, ensuring that customers receive genuine service even after delivery.
Types of Warranties You’ll Find Online
When purchasing electronics from a reputable online store, you will usually find one or more of the following warranty types:
1. Brand Warranty (Manufacturer Warranty)
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Provided by the original brand (e.g., Haier, Gree, Dawlance)
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Covers repairs or replacement of parts
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Duration: 1 to 10 years, depending on the product
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Requires service from brand-authorized centers
2. Store Warranty
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Offered directly by the seller (rare, usually for small gadgets)
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Short-term coverage (7 to 30 days)
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Covers minor faults or issues not covered by brand
Jalal Electronics, one of the leading online electronic stores in Pakistan, only deals in original products backed by official brand warranties, ensuring peace of mind for the buyer.
How Warranty Claims Work
When an issue arises, here’s how customers can initiate a warranty claim:
Step 1: Verify Warranty Information
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Check your invoice and warranty card
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Confirm warranty duration and coverage
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Note down model number and purchase date
Step 2: Contact the Seller or Brand
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Reach out to the store (e.g., Jalal Electronics) via phone or WhatsApp
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Alternatively, contact the brand’s service center directly
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Share product details, invoice, and photos of the issue
Step 3: Schedule Inspection or Service
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Brand technicians may inspect the product at your home or require it to be brought to a service center
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Based on inspection, they may repair, replace, or advise further steps
Step 4: Follow Up for Resolution
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Keep records of communication
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If service delays occur, contact the seller to assist with escalation
What’s Usually Covered?
While each product may have different terms, most online electronic stores in Pakistan sell items with brand warranties that typically cover:
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Internal component failure (motors, compressors, circuit boards)
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Cooling issues in refrigerators or air conditioners
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Display malfunctions in LED TVs
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Manufacturing defects
For instance, with rising air conditioner prices in Pakistan, customers expect full warranty coverage for compressors and cooling systems, often for up to 10 years.
What’s Not Covered?
It’s equally important to know what isn’t covered:
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Damage caused by misuse or negligence
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Physical damage during self-installation
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Power surges or voltage issues without stabilizer use
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Unauthorized repairs from third parties
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Cosmetic damage (scratches, dents)
Always read the warranty card that comes with the product and follow installation guidelines to avoid voiding the warranty.
How Jalal Electronics Supports Warranty Claims
As a trusted name among online electronic stores in Pakistan, Jalal Electronics goes beyond just selling electronics. They support customers by:
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Providing all original brand warranty cards with each product
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Clearly stating warranty terms on product pages
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Offering after-sale support through WhatsApp and phone
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Guiding customers through the warranty claim process
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Assisting with brand service center contact, if needed
Whether you’re purchasing a refrigerator, air cooler, or smart LED, Jalal Electronics ensures your investment is protected.
Tips for Managing Your Warranty Effectively
To get the most from your warranty:
✅ Always save your invoice and warranty card
✅ Register your product with the brand if required
✅ Install heavy appliances like ACs or TVs using authorized technicians
✅ Use stabilizers for appliances prone to voltage fluctuations
✅ Don’t attempt DIY repairs — it may void the warranty
Real-World Example: Air Conditioners and Warranties
With rising air conditioner prices in Pakistan, a warranty becomes even more valuable. Most ACs now come with:
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1-year parts warranty
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3- to 10-year compressor warranty
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Free or discounted first-time service
Buying from verified sellers like Jalal Electronics ensures these warranties are honored, and service is available across Pakistan.
Conclusion
A warranty is your safety net when buying expensive electronics. Thankfully, top online electronic stores in Pakistan are offering better, more transparent warranty support than ever before. From brand coverage to customer assistance, stores like Jalal Electronics make sure you’re never alone after the sale.
So next time you’re shopping for an air cooler, LED TV, or any home appliance online — check the warranty, confirm the support system, and buy from a trusted source.
📞 For Warranty Support or Product Inquiries, Contact Jalal Electronics:
+92 331 5013800